Confirming Your Offer Was Submitted
Every submitted offer triggers two confirmation signals. You'll receive an email at the address on your account within a few minutes, and your dashboard updates immediately to show the offer under your active activity. If you don't see the confirmation email, check your spam folder before assuming anything went wrong. The subject line will reference the resort name and the listing.
If neither the email nor the dashboard reflects your offer after five minutes, there may have been a submission issue. Try submitting again, or contact us through the contact page and we'll check the system log for your account.
How the Seller Receives Your Offer
Sellers are notified the moment an offer comes in, both by email and through their dashboard. They have 24 hours to accept, counter, or decline. Most sellers respond within a few hours. You'll receive a notification when the seller accepts, declines, or when the window expires with no response.
You don't need to follow up with us to check on a pending offer. The system handles all communication automatically. If 24 hours pass without a response, the offer expires and you're free to submit on another listing or make a new offer on the same one.
Setting Up Notifications for New Listings
If you're watching for a specific resort, point size, or use year, you can set up alerts so you're notified when a matching listing appears. Browse the DVC resale listings page and use the save search option to define your criteria. When a matching listing comes on the market, you'll get an email notification. New inventory can move quickly, so early notification gives you a real advantage.
Why an Offer May No Longer Be Visible
There are a few reasons an offer you submitted might disappear from your view. The listing may have been sold to another buyer. Your offer may have expired because the 24-hour window passed with no seller response. Or you may have withdrawn the offer yourself. In any of these cases, the listing either shows as sold or is no longer accepting offers. If you believe an offer disappeared in error, contact us and we'll pull the status from the system.
Being Outbid: What It Means and What to Do
DVC Sales operates on a first-accepted basis, not an auction. If a seller accepts another offer before yours, you'll receive a notification that the listing is no longer available. The seller chose to accept a different offer first, whether it came in earlier or was for a higher amount.
When this happens, check the DVC market report for recent sale prices at the resort you want. That data helps you calibrate your next offer. Then go back to the listings page and look for comparable contracts.
Checking Whether Both Parties Have Signed
After a seller accepts your offer, a contract is generated automatically. Your dashboard shows signing status in real time. You'll see whether each party has signed. Once both signatures are complete, the status updates to fully executed and the file moves to the title company. You can view and download the contract from your dashboard at any time under the agreements section.
How Long a Listing Has Been Active
Each listing detail page shows the date the listing was posted. A listing that's been active for several weeks without an accepted offer may indicate the seller has some room to negotiate, or that the price is firm and the right buyer simply hasn't come along yet. Pair that information with the market report data to put together an informed offer.
Common Issues When Submitting Offers
If the submit button doesn't respond, refresh the page and reload the listing detail. If you're not logged in, the system will prompt you to sign in before submitting. Offers must be at or above the seller's minimum price. If the system rejects your offer amount, the number you entered is below the seller's floor. Adjust upward and resubmit.
If you're running into a technical issue that none of these steps resolve, the contact page connects you directly with our team. Include a description of what happened and which listing you were viewing, and we'll trace it quickly.
