How Offer Notifications Work
When a buyer submits an offer on your DVC resale listing, you'll receive an email notification right away. Your DVC Sales dashboard also updates in real time, so you can review the offered price, the buyer's requested closing timeline, and any notes they included. You don't need to be at your computer. The email goes out the moment the offer lands.
Log into your account to see the full offer details. From there, you have three options: accept, counter, or decline.
The 24-Hour Response Window
Every offer comes with a 24-hour response window. That's the time you have to act before the offer expires on its own. The clock starts the moment the buyer submits.
Twenty-four hours is enough time to think it over, but DVC resale buyers are often watching multiple listings at once. If you miss the window without responding, the offer expires and the buyer is free to move on. Your listing stays active, but you lose that particular buyer. If you know you'll be unavailable, log in and check your dashboard before you step away.
Your Three Options: Accept, Counter, or Decline
Accepting means you agree to the buyer's offer exactly as submitted. The contract generates immediately and both parties receive it for signature. This is the fastest path to closing.
Countering means you propose a different price. You can set any number between the buyer's offer and your original asking price, or you can hold firm at your asking price. A counter keeps the conversation going without committing you to anything.
Declining means you're ending the negotiation with that buyer. Use this when an offer is so far below market value that countering wouldn't be worthwhile, or when the buyer's requested terms simply don't work for your situation.
How to Evaluate an Offer
Before you decide, it helps to know where your contract stands in the current market. The DVC Sales Market Report shows recent closed transactions by resort, use year, and price per point. That's your most reliable reference point because it reflects actual sales, not asking prices.
Consider the price per point relative to recent closed sales at your resort, how long your listing has been active, and whether your points situation gives the buyer immediate value. Contracts with strong point availability for the current or next year tend to attract higher offers. A contract with limited near-term points often trades at a discount.
How to Counter an Offer
When you counter, you enter a new price and submit it back to the buyer. They then have 24 hours to respond. There's no limit on the number of rounds. You can go back and forth as many times as both parties are willing.
Most negotiations on DVC Sales resolve within two or three exchanges. A counter close to the buyer's offer usually prompts a quick acceptance or a very small final counter. A large gap tends to extend the back-and-forth. You don't have to split the difference in every round. Holding your position is reasonable if you feel the market supports your price.
Whether to Accept a Low Offer or Counter
This depends on your priorities and your timeline. If you need to close quickly, a below-ask offer that's within a fair range of market value might be worth accepting. A faster sale means less time waiting and less exposure to price shifts in the market.
If you're not in a rush and your resort is in demand, counter close to your asking price. Check the active DVC resale listings to see how your price compares to current inventory. If you're priced competitively relative to similar contracts, patience often pays off.
For sellers who want to know their absolute floor before setting a minimum, the Instant Sale tool gives you a direct cash offer from DVC Sales as a reference point.
Should I Counter a Very Low Offer?
A low offer doesn't automatically mean a bad buyer. Some buyers start low as a negotiating tactic, fully expecting a counter. Others genuinely don't know the market. A counter at fair market value, with a note that your price reflects recent comparable sales, is often more effective than a decline. The buyer can see the market data too, and a well-grounded counter carries more weight than an unexplained rejection.
If the offer is unrealistically low and you're not interested in negotiating that far down, a decline is fine. You can always reconsider if the same buyer comes back at a higher number.
How to Accept an Offer
Accepting is a single click in your dashboard. Once you confirm, the platform generates a purchase contract automatically and sends it to both you and the buyer within minutes. Both parties then have 24 hours to review and sign electronically. No printing or faxing required.
Once both signatures are in, the contract moves to the title company and the closing process begins. For a full walkthrough of what happens after you accept, including the ROFR period and how you receive your proceeds, see the guide on DVC resale closing for sellers.
What Happens If You Miss the 24-Hour Window
The offer expires automatically. Your listing stays active and you're not penalized, but that buyer is no longer bound to their offer. They may submit a new offer later, or they may have moved on to another listing.
If you've missed a window on a buyer you'd like to work with, reach out through the platform. Sometimes a buyer will resubmit if they know the seller is interested. Missing windows occasionally is normal. Missing them repeatedly signals to buyers that the seller isn't engaged, which tends to slow down a listing. If you have questions about a specific offer situation, the team at DVC Sales is happy to help.
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